Birthday Cakes, Customer Feedback, and more!
This week in the world of JetBlue, employees duked it out to see who could make the best birthday cake for JetBlue's 14th birthday! As well as...
Keeping It All in the Family
What's Family Pooling
Family pooling is an original twist on sharing airline rewards with people in your family. Many airlines will allow spouses to transfer or share miles together if you can provide you have the same name, but JetBlue's pooling program allows you to establish a family with anyone you consider family - whether or not you're related. You can all pool points to more easily book reward flights for free and plan a vacation with ease. In addition, it's another badge for your collection once you have your first family member join you!
The URL That's Been Down for Months
Back in early November, I wrote about the JetBlue ShopTrue portal being down. When I reached out to the customer support, I was told to keep an eye on it as they were re-designing the site and a new version would be up soon. Now over three months later the domain is a dead end - what gives?